The Black Grove Way
It is the policy of Black Grove that anyone working with our family act in a way that is consistent with our value system stated below which we refer to as "The Black Grove Way"
- We are honest in our dealings with others.
- We deliver what we promise in our business and personal relationships.
- We always demonstrate commitment and diligence in our efforts.
- We are always friendly, courteous, and have respect for others.
- We display teamwork. Team members use terms like "we" not "I".
- We have a sense of urgency. On matters related to the customer we “own” problems and are always responsive.
- We are customer driven.
- We are “easy to do business with.”
- We are fair and even handed in our dealings with others.
- We treat people the way we want to be treated.